Nobody is coming to your training workshop to gain a new skill set.
I've been on the giving and receiving end of this dirty secret.
I've been to mandatory training. I've been to workshops because I believed I needed the knowledge, information, skills.
Even though I received knowledge, information, and skills. I left unsatisfied!
What I really wanted was to be heard and understood. I wanted to be validated. I wanted to know "I'm ok".
I've given training courses. I've watched people glaze over as I shared priceless insights.
Simply saying "You're not alone", "Look at all these people here to learn about this issue" is not enough.
The response is "They are here because they're boss makes them". "I'm sure they are not a bad as me."
You used to be an expert if you knew information others did not.